Repairs

In-shop repairs

Local pick-up and drop-off is not available until COVID numbers have reached safer levels.

Shipped equipment accepted from around the world

Includes troubleshooting, programming, part replacements, and more.

On-site repairs

Travel time: $70 / hour

On-site time: $80 / hour

Tower time: $120 / hour

Our team will do as much troubleshooting and repair on-site as possible, and can repair faulty equipment in our shop.

Winter repairs

JPT has equipment to reach most remote sites in inclimate weather, including a UTV and snowmobiles.

All on-site winter repairs require two techs for safety.

No matter the weather, JPT can address your mission-critical outages.

If you are currently experiencing a mission-critical outage, please call our shop directly at (509)309-3856 and ask to speak to Jeremiah, our owner.


Common repairs and pricing

Can you program my radio?

If your radio is a Motorola, then we most likely can. We have most Motorola programming cables and software. If the radio is an Icom, Kenwood, or Vertex we likely have the cable and software to do it.

Programming for up to 16 P25 or Conventional FM channels cost $25 per radio.

For anything more than this it will be $50/hour.

My radio’s battery isn’t lasting as long as it used to

Battery depletion is generally caused by an old NiMH battery. Our shop can recondition the battery for $40, which can bring the battery back to 90% capacity.

If the reconditioner is not able to repair your battery, we will quote you the cost of a new battery.

Radio reception issues

If your radio reception is declining, it could be one of three issues: alignment, antenna, or coax.

Basic alignments on handheld and mobile radios normally cost around $80 per radio.

New antennas usually cost cost around $5 for handhelds, and $20-$50 for mobile radios.

New coax or antenna mounts on mobile radios generally costs around $45. For base stations, we will be happy to quote your repairs individually.

Radio broadcast range issues

If your radio doesn’t talk as far as it used it, it could be caused by a bad antenna, bad coax, or a damaged PA.

New antennas usually cost cost around $5 for handhelds, and $20-$50 for mobile radios.

New coax or antenna mounts on mobile radios generally costs around $45. For base stations, we will be happy to quote your repairs individually.

Sometimes, an alignment can be completed on a radio, and it will fix this issue if the PA is not too badly damaged. Basic alignments on handheld and mobile radios normally cost about $80 per radio.

If the PA needs to be replaced, the cost will vary depending on the radio. We’re happy to quote those replacements for you individually.

Repeater repairs

Repeaters often suffer reduced performance because of four or more issues: damaged antenna, damaged coax, damaged filters, or a repeater that is out of alignment. 

In most cases, if you call our shop and describe the problem one of our techs can give you an estimate of how much it will cost to fix.

You can also fill our our quote request form — just be sure to include the make and model of your repeater, as well as the frequency and location.

Is it worth fixing my radio? It was run over by a truck…

Most of the time, we can fix a surprising amount of damage on radios. Motorola, Icom, Kenwood, and Vertex radios are generally designed to stand up to fully-loaded firetrucks running them over. We can replace the case and display for between $50-$100.

However, entry-level radios such as Baofengs, it’s generally less expensive to replace the radio entirely with one of our refurbished units or a new device than to have it fixed. Check out our eBay store for current inventory.

Mobile radio installations

We can install mobile radios in most vehicles at your location. This varies in cost depending on both the vehicle and the radio. We’ll be happy to quote the installation for you.